What does it require? - Good planning, proper preparation and sensitivity to the complex nature of interaction during the interview itself.
Tips:
- Arrange the interview. Plan every aspect of the interview, time scales, questions etc...
- Consider beforehand: how and where?
Skills:
- Be attentive, actively listen to what they're saying in order to give a response and ensure they are aware of you engagement and interest into them.
- Be empathetic, tolerate silences, use prompts, use open questions, use probes, ask for clarification, examples and more detail. Using checks; Summarise the interviewee's thoughts.
Conducting the interview:
- Be friendly and ensure you are coming across as trustworthy, ask if you can record the chat etc...
Recording the interview:
- Notes
- Audio
- Online communications
Beginning of the interview
- Opening question is the most important.
- Ask them about themselves and who they are
Finalising the interview
- It's up to the interviewer to close the interview in a subtle way
- Ask its there is anything more they want to add to the interview
- Finally thank them for their time (Goes hand in hand with common sense and good manners)
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